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Privacy Policy

Privacy Policy

We take your privacy seriously. This page explains what information we collect, how we use it, and what we never do with it.

Last updated: May 26, 2026

What Information We Collect

Only what's needed to schedule your pickup

When you submit a pickup request or commercial inquiry through our website, we collect the information you provide — such as your name, email address, phone number, service address, and any notes you include about your pickup needs.

We do not collect payment information through this website. We do not run tracking pixels, behavioral ad scripts, or any form of third-party profiling on our visitors.

How We Use Your Information

Strictly for scheduling and service coordination

The information you submit is used exclusively for the following purposes:

  • Scheduling and confirming your paint pickup appointment
  • Contacting you to coordinate pickup details, timing, or logistics
  • Routing your request to the appropriate service team or partner in your area
  • Internal record-keeping and service quality tracking

We do not use your information for marketing, advertising, or any purpose unrelated to fulfilling your service request.

We Do Not Rent or Sell Your Information

Your data is not a product

We do not sell, rent, trade, lease, or otherwise share your personal information with any third party for marketing, advertising, or commercial purposes — full stop.

Your contact details are not added to any mailing lists, data brokers, or lead generation platforms. We will not contact you for any reason other than fulfilling the service request you submitted.

Third-Party Service Providers

Standard vendors used to operate the service

In the course of providing our service, we may share limited information with trusted third-party vendors who help us operate. These are strictly service-related and include:

  • Routing and mapping services used to plan and coordinate pickup routes
  • Scheduling and dispatch software used to manage service appointments
  • Email delivery providers used to send confirmation or follow-up messages
  • Our pickup coordination portal, used to route your request to the appropriate regional team

These vendors receive only the minimum information necessary to perform their specific function and are not permitted to use your data for any other purpose.

Data Retention

We keep records for service and legal purposes only

We retain your submission records for internal scheduling, compliance, and service history purposes. We do not store payment card data. If you would like your information removed from our records, contact us and we will do so promptly, subject to any legal retention requirements.

Questions About Privacy?

If you have any questions about this policy or how your information is handled, reach out to us directly. We're happy to clarify anything.